1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our AI chatbot service, or contact us for support.
Personal Information
- Account information (email address, username)
- Profile information you choose to provide
- Chat messages and interactions with the AI system
- Templates and custom configurations you create
Automatically Collected Information
- Usage data and analytics
- Device information and browser type
- IP address and approximate location
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI chatbot services
- Process your requests and respond to your inquiries
- Send you technical notices and security alerts
- Analyze usage patterns to enhance user experience
- Ensure platform security and prevent misuse
3. AI and Chat Data
Your conversations with our AI system are processed to provide responses and improve the service. We implement the following safeguards:
- Constitutional AI filtering to ensure safe and appropriate responses
- Chat history obscuration in shared environments when enabled
- Secure data transmission and storage
- Regular security audits and monitoring
We do not share your personal chat data with third parties except as described in this privacy policy or as required by law.
4. Information Sharing
We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform
- Legal Compliance: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain communications and data processing
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information when it is transferred across borders.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: